RCA Map

What is RCA Map?

RCA Map is an AI-powered tool designed to help teams and professionals conduct systematic root cause analysis using the proven “5 Whys” methodology. Whether you’re investigating production incidents, analyzing operational failures, or diving deep into any problem, RCA Map provides the structure, guidance, and intelligence to uncover true root causes and develop effective action items.

Why RCA Map?

Traditional root cause analysis can be challenging:

  • Unstructured investigations lead to missed insights
  • Confirmation bias prevents deep questioning
  • Lack of guidance leaves teams guessing at next steps

RCA Map solves these problems by combining:

  • 🎯 Structured visual investigation map for clear cause-and-effect mapping
  • 🤖 AI-powered suggestions to guide your investigation deeper
  • 📊 Real-time collaboration to involve the whole team (coming soon)

What is the 5 Whys Methodology?

The “5 Whys” is a simple yet powerful technique for root cause analysis. By repeatedly asking “Why?” (typically five times, though it could be more or fewer), you can drill down from a surface-level symptom to the underlying root cause.

Example:

Incident: Car won't start
├─ Why? → Battery is dead
  ├─ Why? → Alternator wasn't charging
    ├─ Why? → Alternator belt was worn
      ├─ Why? → No regular maintenance performed
        └─ Action: Schedule regular vehicle maintenance checks

RCA Map helps you apply this methodology systematically with AI assistance at every step. But instead of thinking so linearly, RCA Map allows you to have branching at each step of the analysis. In real life, a problem can be often attributed to multiple reasons, and multiple questions can be asked at each step.

Key Features

Investigation map

Build your investigation as an interactive map with different node types:

  • Incident: Your problem statement
  • Why questions: Probing deeper into causes
  • Reasons: Answers and explanations
  • Action Items: Concrete prevention steps

AI-Powered Assistance

Get intelligent help throughout your investigation:

  • Automatic suggestions for “Why” questions based on your incident
  • Context-aware reasoning drawing from your conversations in the comments
  • Clarifying questions when more information is needed
  • Evidence-based recommendations for action items

Beta Status

RCA Map is currently in free beta. During this period:

  • ✅ All features are completely free
  • ✅ No credit card required
  • ✅ Full access to AI capabilities
  • ⚠️ Data retention and privacy practices may evolve
  • 📋 Your feedback shapes future development

Getting Started

Ready to conduct your first investigation? Head to our Getting Started Guide to learn how to:

  1. Create your first map
  2. Interact with the AI assistant
  3. Build an investigation map
  4. Discover root causes
  5. Export your findings

Need Help?

Email support@abhin.atlassian.net

Let’s dive in and start investigating! 🚀